Are One Housing Group Failing To Repair Your Home?
We can help if One Housing Group have been made aware of a repair but are failing in their duties to fix it!
Compulsory repairs

Get Your Home Repaired

Get Your Home Repaired

We'll arrange a full schedule of repairs with your landlord which will need to be completed by an agreed date.

Compensation for housing disrepair

Get Compensated

Get Compensated

We'll negotiate compensation with your landlord for damages to your possessions and health, plus the inconvenience of living in defective rental housing.

Our agents are expert at advising tenants with housing disrepair

Get Free Advice

Get Free Advice

Our friendly advisors will provide you with FREE advice and will devise an action plan to enable you to live in a safe, clean and habitable home.

We'll negotiate compulsory repairs which One Housing Group MUST fix

As a tenant, your landlord has a legal requirement to ensure they're maintaining your rented home correctly. Whilst many landlords are brilliant, for those that turn a blind-eye to fixing issues or complete repairs poorly, the great news is that there is protocol which is there to protect tenants. Ultimately, as a tenant, you have a right to live in a safe and well maintained property.

About One Housing Group
Full Name
One Housing Group Limited
Registration Number
LH0171
Date of Registration
Jun 23, 1975
Type of Housing Provider
Registered society
Designation of Housing Provider
Non-Profit
We can help if One Housing Group have failed to fix the following repairs...

Get your housing issues resolved in 3 simple steps

1.
Checking entitlement of claim

CHECK YOUR ENTITLEMENT

Simply apply on this page to take your first step to getting your home repaired.

This should take less than 60 seconds.

2.
A chap speaking to a solicitor about their housing disrepair

EXPECT A CALL-BACK

Provided your claim is accepted, a member of our team will call you to carry out a questionnaire, gather evidence and arrange a date for your free survey. Alternatively, if you chose to fast-track your application, you can skip this step.

3.
Legal experts can help you!

WE GET TO WORK!

Our team will contact your landlord on your behalf, presenting the evidence and negotiating your compensation. Throughout this process, we will keep you in the loop so you know the progress of your case..

Get compensated for living in poor rental housing conditions

Claim for compensation

Regardless of whether your rent is paid directly, or some of it is paid for through housing benefits, you should be entitled to a level of compensation. This to cover you for the inconvenience of living in a defective property, any associated damages to your possessions and for any ill health you or your family may have endured.

We work on a NO WIN NO FEE basis!

When making a No Win No Fee claim, you don’t need to worry about anything as we will bear all upfront costs, and you will only need to pay a fee if your claim is successful, this means you will never be out of pocket.

We're proud to offer great service!

MN
Michaela Neale
Oct 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
Would definitely recommend

Would definitely recommend everything was sorted for me and very quickly very reliable and friendly staff also

Read More
Read Less
ME
MRS ERIKA DIAS DOS SANTOS PEREIRA CAMARA
Sep 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
I am very satisfied with the quality of service.

The solicitor (Ashley Leung) was really helpful during the process against counsil, the team managed to come up with a good deal from defender. I am very satisfied with the quality of service.

Read More
Read Less
BW
Brendon Watkins
Sep 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
Always extremely helpful.

After a dispute with myLandlord and letting agents, I contacted SLS solicitors, for advice and help regarding this situation. Rebecca Barnes who was acting for me was absolutely fantastic, Rebecca kept me informed all the way through a difficult process, very easy to contact her, if I had questions regarding my situation, and . Always extremely helpful.I hope I never have to go through another dispute like the one I have.But if does happen, Rebecca Barnes and all the staff at SLS solicitors would be my absolute first choice.Thank you all SLS solicitorsBrendon watkins

Read More
Read Less
HA
Howdam Abdulla
Aug 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
Absolutely outstanding service

Absolutely outstanding service, I have been in dispute with my landlord for the past 8 years regarding works required to the property, landlord has rejected carrying out any works but thanks to SLS, works are now proceeding and we even got compensation for our hassle, hugely recommend SLS to anyone who is been treated unfairly by their landlords! A class service!

Read More
Read Less
JD
J Dar
Aug 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
This service has been very successful

This service has been very successful for me as my mum has been suffering in condition which is not safe for her, despite the Solictor trying there best to get the landlord to resolve the issue which they still have t till now at least we have received a compensation.

Read More
Read Less
MP
Mike Perkins
Aug 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
The whole experience was professional

The whole experience was professional and I understood exactly what was happening throughout the course of events. Would definitely recommend to others

Read More
Read Less
TC
The Chief
Jul 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
Very helpful and easy to communicate with

Very helpful and easy to communicate with

Read More
Read Less
GG
Gio Gauchey
Jul 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
Utterly Professional

I have found SLS to be utterly professional and they have resolved my issue far sooner than it would have been had I continued trying to contact the agent and the Council myself.
Sometimes it seems like all these people understand is a kick up the bum!
SLS made every step of the process easily understandable and as a disabled person, they have gone out of their way to provide accessible methods for signing and accessing documents.
I will certainly recommend SLS to all my friends, neighbours and passes by in the street!
Thank you for all your support!


Read More
Read Less
AK
Aysha Khanom
Jun 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
Fantastic

Pauline Cadman was the solicitor assigned to my case. She has been fantastic in every aspect of assisting me with my family matter. She was conscientious & professional & ensured I had everything I needed for the best possible outcome. She also gave me a peace of mind during a difficult time. I definitely recommend using the firm & Pauline to assist with any family matter. Fantastic service & a lovely person.

Read More
Read Less
RO
Rob Osman
May 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
I was treated very politely and respectfully

The service I received from SLS Solicitors was first class. each time I phoned the office I was treated very politely and respectfully. the solicitors at SLS  are an asset to this company. if you are looking for a legal company with experienced, professional and friendly solicitors to help you with your legal claim, I highly recommend you use SLS Solicitors, I'm very sure you will be as pleased with the outcome as I am...Many Thanks SLS Solicitors

Read More
Read Less
MM
Miss Marinus
Apr 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
AMAZING - PROFESSIONAL SERVICE

We highly recommend SLS Solicitors and in particular Sheik Ashraf, whom we personally dealt with.

We approached SLS Solicitors due to multiple disrepairs within our home, which our Landlord chose not to address.

SLS Solicitors quickly arranged for a Surveyor to inspect our home and identify the multiple disrepairs we were suffering.

SLS Solicitors acted swiftly and very quickly gained the attention of our Landlord’s Legal Department.

The outcome of our claim has far exceeded what we were hoping for!

We have had all the issues of the disrepairs attended to and thanks to the persistence of Sheik Ashraf; we also received compensation for the stress and inconvenience caused to us by our Landlord.

Throughout the whole claim process, Sheik and his team have been friendly and approachable. We were kept extremely well informed and found it very easy to engage with Sheik regarding any concerns we had.

We would have no hesitation in recommending SLS Solicitors, as they are a Professional Organisation which works effortlessly to ensure Tenant’s are treated fairly by their Landlord.

We say a massive “Thank You” to Sheik and his team for achieving such an excellent outcome for us.

Read More
Read Less
MK
Mijanur Khan
Mar 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
Extremely happy with the quality of service provided

I have used this solicitors on two occasions now & would use their services again without hesitation, should the need arise. All staff conduct themselves in a professional manner are attentive & responsive to the clients needs at all times. Extremely happy with the quality of service provided and the costs & would highly recommend SLS SOLICITORS, especially a big thank you to sheik for helping me out even after office hours. You guys doing an amazing job. Keep it up


Read More
Read Less
AM
Alicia Mchale
Mar 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
Excellent solicitors would highly recommend

Excellent solicitors would highly recommend

Read More
Read Less
FA
Fozia Akhtar
Mar 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
Absolutely brilliant service from start to finish

Absolutely brilliant service from start to finish. We had been denied a spousal visa on our first attempt and were very thankful to have found SLS Solicitors to help us reapply. Noorjahan was our lawyer and was absolutely outstanding. She was very professional, supportive, and always available for our many questions. We received our visa this past week and cannot thank her enough for everything! Highly recommend!

Read More
Read Less
GP
Geoff Philips
Mar 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
I would definitely recommend SLS Solicitors

I would definitely recommend SLS Solicitors Ltd for any disrepair claims against a local authority landlord - they are an upfront no win no fee firm and when they take your case on they will give it everything they have. They are experienced in dealing with large organisations of this type and they worked wonders with my claim of damages against my landlord. Because of their clever handling of the negotiations I received more than I expected - £6500! Many thanks to you Sheik.

Read More
Read Less
PC
Paul Clarke
Feb 2022
5* on TrustpilotGoogle Reviews 5*
Top rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing DisrepairTop rating on Trustpilot for Housing Disrepair
fast friendly service, exallent..

fast friendly service, exallent..

Read More
Read Less

Browse our FREE Housing Disrepair help articles

Frequently Asked Questions

What happens when I make a claim?

We collect details of your property and its disrepair over the phone or email and then arrange a surveyor to view your property.

We then act for you to get the work complete.

What are my landlord's legal requirements?

Your landlord will need to comply to certain laws to ensure they are providing the level of service that you, the tenant should expect. These are Section 11 and the Fitness for Human Habitation Act.
Section 11
Section 11 of the Landlord and Tenant Act 1985 places an obligation on the landlord to maintain the structure and exterior of the property, including installations for the supply of water, gas and electricity, heating systems, drainage and sanitary appliances.
The Fitness for Human Habitation Act
The Fitness for Human Habitation Act came into force in March 2019 and enforces the landlord's responsibility to ensure they are meeting the level required for property standards and safety.

Will I have to pay anything?

No you won't!

Because your case is run on a strict no-win-no-fee policy, we levy no fee directly to you for our time, expertise and work.

We will only take-on cases we feel have a high probability of success and won't charge anything in the event we are unable to get a positive result.

The only time you will be charged is in the instance that your case is successful, in which case a pre-set fee of 25% will be deducted from any compensation awarded to you.If your case is unsuccessful, you won't be required to make any payment whatsoever!

Will I get in trouble with my landlord?

No you won't, quite simply it is your landlord who is in the wrong and has broken the terms of the tenancy.

From experience, nearly all social housing landlords tend to use their insurance or have a contingency budget for this event and are well aware that any harassment will be in breach of the quiet enjoyment of your property.

For this reason, social housing landlords will generally look to redress any property issues and make a rental rebate with the least effort, friction and within the quickest possible timeframe.

Am I entitled to make a claim?

You are entitled to make an application on the basis that:

  • You have reported the issues to your landlord.
  • Your landlord has failed to rectify the maintenance issues within a reasonable timeframe.
  • The issues are diminishing your enjoyment of the property.
  • The cause of the issues can be traced back to a fault that is the responsibility of the landlord.
Do you take on private tenants?

Unfortunately, due to a comparative lack of protection vs social housing tenants, we are currently unable to offer a housing disrepair service to those renting privately.

Take the 1st step and get your Housing Disrepair Fixed!

Compulsory Landlord Repairs
Up to £10k in Compensation
Free Advice
Happy tenants getting their housing disrepair fixed
Council Housing and Housing Association where Housing Disrepair is rife